If you need to return an award(s), please contact our customer service team at (623) 298-4577 as all returns must be authorized for tracking purposes.

  • We must be notified of pending returns within 7 business days of the order delivery date.
  • All return orders are subject to a 30% restocking charge.
  • Shipping charges, engraved plates, plaques, custom engraved gifts, and crystal awards are NON-REFUNDABLE.